Gregg and I are proud to announce today the next leap forward for our rapidly growing industry — new service level plans backed by performance guarantees. We know that you are depending on us and in many cases, your customers are depending on you. With millions of encodes under our belt, and with our fanatical focus on improving Encoding.com based on your feedback, we are now confident enough to guarantee performance across several attributes including speed, capacity per hour and support.
To learn more about these new plans, please view here. Thanks to everyone for sharing your ideas on how to improve our service.