Error Messages

Why does the Watch Folder encode the same video over and over?

If you have your Watch Folder frequency set to a short time interval (e.g 5 minutes) and you are uploading a video file to your watch folder that takes more than 5 minutes to upload it is possible for our system to start encoding the video file before it is uploaded and produce partial/duplicate encoding results. To resolve this simply set your time interval for a longer frequency (e.g 1 hour) while you are uploading your source video content.