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Integration Options

Why can’t I save my Custom Presets in the UI?

If you are attempting to save a custom dimension in a present in our web UI, you can run into the error: 


Incorrect encoding parameters - Please see detail below:

1. Invalid value size


The way to correct this issue is to remove the spaces in your dimension request.

- 320 x 240 will not pass

- 320x240 will be accepted

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